Services · OTA Management
Your OTAs. Properly managed.
StaySync manages the full OTA environment for your property — the listing, the rates, the availability, the promotions and the performance behind them. Not one platform in isolation, but the whole distribution picture.
What it covers
Most OTA problems are configuration problems
Rooms sitting empty, rates that do not match, promotions that quietly discount your best dates — almost all of it traces back to how the property was set up and how often it is reviewed. StaySync owns that work day to day.
Listing management
The listing does the selling before you do
Your listing is the first thing a guest reads and the last thing most operators have time to revisit.
- Property information and descriptions
- Room type descriptions and inclusions
- Photo order and image quality
- Facilities, amenities and services
- Policies, terms and cancellation settings
- Location, parking and check-in detail
Rate management
Rates that reflect what the date is worth
Rate plans are built to sell the right room at the right price, then maintained as demand moves.
- Room rates and rate plan structure
- Occupancy-based and derived pricing
- Minimum stay and restriction settings
- Non-refundable and flexible plans
- Closed dates where they make commercial sense
- Weekday, weekend and event pricing
Availability
Inventory that stays accurate
Availability errors cost bookings quietly. We keep inventory, allocation and stop-sells correct across channels.
- Inventory and allocation management
- Availability updates and stop-sells
- Channel-level distribution
- Restriction management
- Overbooking risk checks
- Long-stay and group handling
Promotions
Promotions used deliberately, not by default
Every promotion is assessed against the date it applies to before it goes live.
- Mobile promotions
- Last-minute offers
- Early-booker promotions
- Seasonal and shoulder-season offers
- Length-of-stay offers
- Targeted and Genius-style visibility offers
Performance
Reporting that says what to do next
We track how the property is actually performing and use it to make the next set of decisions.
- Booking trends and booking pace
- Occupancy and forward occupancy
- Revenue and ADR movement
- Channel mix and commission load
- Forward bookings by date range
- Cancellation patterns
Related
Works alongside
Pricing Strategy
Room pricing based on occupancy, demand, seasonality, local events and market conditions.
Channel Managers
Setup, connection and ongoing management of channel manager systems.
Booking.com & Expedia
Setup, optimisation and ongoing management of the major OTA platforms.
Let us look at how your OTAs are set up
A free strategy call reviews your OTA setup, pricing, occupancy, promotions, channel manager, room mapping, direct bookings and corporate opportunities. No hard sell.