Services · Room & Rate Mapping
One room type. One correct connection.
Mapping is the plumbing of online distribution. It is invisible when it works, and expensive when it does not.
In plain terms
Every room in your PMS needs to arrive as the right room on every channel
When a queen room maps to a twin, or a rate plan lands on the wrong room type, the property looks wrong online and the numbers stop making sense.
Your PMS
Room types, inventory and rates as you actually sell them.
Step 1
Channel manager
Each room and rate plan matched one to one.
Step 2
OTAs
Booking.com, Expedia and other channels receiving the right data.
Step 3
What goes wrong
What incorrect mapping actually causes
Usually discovered after a guest arrives to the wrong room.
- Wrong availability showing online
- Incorrect room information and inclusions
- Rate errors and parity problems
- Inventory not decrementing correctly
- Overbooking risk
- Lost bookings from rooms not being distributed
What we do
A full audit, then a clean rebuild where needed
We check every room type, rate plan and restriction against what you actually sell.
- Room type to room type audit
- Rate plan and derived rate review
- Restriction and minimum stay checks
- Inventory allocation review
- Test bookings where appropriate
- Documentation of the final setup
Related
Works alongside
OTA Management
Complete management of your OTA listings, rates, availability, content and promotions.
Pricing Strategy
Room pricing based on occupancy, demand, seasonality, local events and market conditions.
Channel Managers
Setup, connection and ongoing management of channel manager systems.
Have your mapping checked properly
A free strategy call reviews your OTA setup, pricing, occupancy, promotions, channel manager, room mapping, direct bookings and corporate opportunities. No hard sell.